Toronto Central Local Health Integration Network

Establishes Home and Community Care Patient and Family Advisory Committee

New committee to help shape home and community care delivery

NEWS April 17, 2018

After a robust recruitment and selection process, the Toronto Central LHIN is pleased to announce the launch of its new Home and Community Care Patient and Family Advisory Committee (PFAC).  The PFAC will ensure that citizens’ points of view, perspectives, and experience are heard and integrated into service planning, delivery and quality improvements.

Nine highly engaged and passionate individuals, all of whom are committed to improving and enhancing the client experience, have been invited to join the committee as inaugural members. Representing a diverse collection of experiences in home and community care, they include:


Dean Valentine

Melania Comito

Carole Anne Alloway

Diane Charter

Deanna McNeil

Patricia Maurice

Farrah Punjah

Sister Georgette Gregory

Minara Begum








Please click here to learn more about our Home and Community Care PFAC Members.

The members of the Home and Community Care PFAC will use their combined experience, values and priorities to inform the work of the Toronto Central LHIN and its home and community care programs. Through inclusion, transparency, open dialogue and respectful relationships, PFAC members will work collaboratively to ensure the best possible experience for clients and caregivers in the Toronto Central LHIN, which is striving to assure care is truly client-centered.

Listening to voices within our communities is not new for Toronto Central LHIN.  In 2016, we launched our first Citizens’ Panel and in 2017 the Citizens’ Panel was refreshed to include seven new members and raise the degree of and opportunities for engagement.

Please click here to learn more about our Citizens’ Panel Members.

Through the sharing of unique health care stories, perspectives and experiences, the voices of the LHIN’s Citizens’ Panel and Home and Community Care PFAC members will help to inform, influence and, in some instances, co-design programs and services within the Toronto Central LHIN.


“I am very excited that the Toronto Central LHIN has brought together a Patient and Family Advisory Committee with individuals who have grounded knowledge and experience in home and community care. Through this PFAC, we want to work together to make sure that the client voice is always front and centre in the design and delivery of services, so that clients receive care that works best for their needs. I think that our Home and Community Care PFAC will have a great presence in making sure we stay accountable for this and I look forward to working closely with them.”  

-Susan Fitzpatrick, CEO, Toronto Central LHIN 


“We had a great first meeting. I think many of us were a little overwhelmed to see how much work needs to be done. However everyone was very passionate about this panel and how we might help to bring some of the necessary changes in the system to fruition.”

-Pat Maurice, Co-Chair, Home and Community Care PFAC


“I am very excited about the opportunity for us, as patients and caregivers, to work closely with the Toronto Central LHIN tackling issues and resolving them.   I’m honoured to be a co-chair and look forward to our year together.” 

-Carole Ann Alloway, Co-Chair, Home and Community Care PFAC


About the Toronto Central LHIN

Toronto Central LHIN has the highest concentration of health services in Ontario with more than 170 health service providers delivering 210 programs. The Toronto Central LHIN is responsible for planning, integrating and funding local health services that meet the needs of 1.2 million residents and thousands of other Ontarians who come to Toronto for care. We deliver high quality home and community care services, and coordinate access to primary care providers and communitybased services to help people come home from hospital or live independently at home.

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For more information

Megan Primeau

Manager, Communications

Toronto Central LHIN