New Toronto Central LHIN Strategic Plan 2018-22

The Toronto Central LHIN is excited to share our current process in the planning of our New Toronto Central LHIN Strategic Plan 2018-22.


In order to ensure that the plan is based on insights from all of the LHIN’s key stakeholders, we undertook broad engagement across groups. This plan is guided by the perspectives of clients, patients, caregivers, citizens, health service providers, partners, and staff.

Internal engagement included:

  • Over 200 colleagues from frontline staff to senior leadership
  • Covered the LHIN geography, including each sub-region and multiple office sites 

External engagement included:

  • Connected with leaders from all sectors and all regions including leaders in health equity, population health, research, policy, primary care, palliative care and Indigenous health
  • Input from non-health partners including the City of Toronto
  • Sessions with the Citizens' Panel and several other citizen groups including seniors, people living in community housing, mental health clients, and the LGBTQ community
  • A survey distributed through health service providers received over 150 responses

A few “firsts”

  • First Strategic Plan for the new Board, the CEO, the new organization, and within the expanded mandate
  • First Strategic Plan with a Citizens' Panel
  • First Strategic Plan to highlight significant and longitudinal relationships with the City of Toronto
  • An opportunity to strengthen our One Team, One Plan approach – internally and across the system

Key themes we are seeing:

  • We are starting from a strong foundation and need to continue to build on our successes.
  • The LHIN as an organization is uniquely positioned to act as a “backbone organization” who can:
    • Articulate a plan for the system
    • Bring together over 200 partners, build new partnerships, and amplify the citizen voice

Our strategic plan will focus on what matters to people. Through authentic engagements with citizens and health system stakeholders, we have a clear sense of what people consider important, and one of the things we heard most clearly was that equity needs to be a fundamental value of the work the LHIN does. A health equity lens informs how we approach all of our work, including working with partners to move the needle on social determinants of health and improve population health.

Stay tuned for more details!