French Language Services

Guide to Requirements and Obligations Pertaining to French Language Health Services

The Guide to FLHS is designed to help strengthen health system performance and accountability, and also support improved reporting on how FLHS are being delivered across the province.

The Guide to FLHS will also help clarify the respective roles and responsibilities of the ministry, Local Health Integration Networks (LHINs), French Language Health Planning Entities (Entities) and Health Service Providers (HSPs) outlined in current legislative provisions and accountability instruments relating to FLHS. The Guide to FLHS will be a useful tool for informing the leadership of these organizations with regard to their FLHS obligations.

The ministry’s expectation is that the LHINs and Entities work to fulfill the requirements and obligations in the Guide to FLHS. The LHINs are also expected to inform HSPs and contracted service providers of their requirements and obligations and to ensure that these requirements are reflected in respective agreements.

2018-2019 Cultural competency Training

The Francophone population living or receiving care in the Toronto Central LHIN has specific cultural and linguistic characteristics and challenges. To better serve this population, we have rolled out a training program for providers that will support them to deliver culturally sensitive care to Francophone patients, caregivers and families. This is the fourth year we offer such training opportunity in Cultural competency to better serve Francophone patients.

The LHIN is happy to partner with La Passerelle-I.D.É., a leading Francophone agency with a proven track record for cultural competency training, to develop this important initiative.

Training will take place respectively from 9:00 am to 3:00 pm

Wednesday, March 27, 2019

Toronto Central LHIN West Office, 1678 Bloor Street West, Parkside & Radford Rooms

Thursday. March 28, 2019

Toronto Central LHIN C Sherbourne Office, 425, Bloor St East, Toronto Room (3rd floor)

Registration process: https://www.surveymonkey.com/r/TMKBTDV

For all other questions, please contact:  

Tharcisse Ntakibirora

French Language Services Coordinator

Tharcisse.Ntakibirora@tc.lhins.on.ca 

Tel: 416-921-7453, ext. 3360