Medication Management Training for Personal Support Workers

More than ever, Personal Support Workers (PSWs) are assisting clients with clinical care activities. Helping clients manage their medications is one important way PSWs help people live safely at home. To ensure PSWs receive standardized, appropriate and consistent medication management training, Toronto Central LHIN has developed a training tool. Developed in partnership with five community support agencies, the Medication Management Training Tool (MMTT) integrates video clips demonstrating the proper way to carry our various tasks. Personal Support Workers from the five agencies provided valuable insight into current medication management practices and also shared their challenges around medication management and how their respective organizations support their efforts.

We would like to thank the staff at St. Clair West Services for Seniors, West Neighbourhood House, West Toronto Support Services, VHA Home Healthcare, and Les Centres D'Accueil Héritage for sharing their expertise and time to help develop this important tool.

The tool


Depending on your computer and its plug-ins the embedded videos may not play.  If they do not, please click this link to view additional videos.  We encourage you however to use the PowerPoint presentation along with the five videos.