From the CEO of the Toronto Central LHIN


Toronto Central Local Health Integration Network Transition

On June 7, 2017, the Toronto Central Community Care Access Centre (CCAC) will transfer all assets, liabilities, rights, obligations and employees to the Toronto Central Local Health Integration Network (LHIN) as per the transfer order made by Dr. Eric Hoskins, Minister of Health and Long-Term Care under subsection 34.2(1) of the Local Health System Integration Act, 2006 (LHSIA).

Detailed transition planning has occurred over the last several months in partnership with the Toronto Central CCAC and the Ministry of Health and Long-Term Care, with preserving continuity of patient care and experience as our top priority. Although the transition will create some structural changes internally at the LHIN, our operations will not be impacted—for patients and for all our stakeholder partners, it will be business as usual. What this means:

  • All programs and services the CCAC provides today will continue.
  • There will be no change to care providers.
  • The way individuals access care and how your teams refer to home and community care services will not change.
  • Our website and office locations will not change, and our main phone number will continue to be 416-506-9888. Contact information for Care Coordinators will stay the same.
  • One visible change is that the new organization will carry the LHIN brand. What this means:
  • Over time, all branded items such as signage and forms will be updated. Until then, please continue to use forms you have on hand.

Our email addresses will change to firstname.lastname@tc.lhins.on.ca. Any emails sent to current email addresses will be automatically forwarded to this new address to ensure continued consistent communications with our patients, community partners, and service providers.

As always, patients who are currently receiving care and have questions or concerns should contact their Care Coordinator at 416-506-9888.

Your main point of contact will also stay the same. If you have any questions whatsoever, please don't hesitate to reach out them.

Transition, although a large milestone, is just one step in the journey to achieving a truly integrated health care system.  The Toronto Central LHIN will continue to support our providers and engage with our partners and stakeholders to transform our health care system. We thank you for support and look forward to building on our collaborative relationship as we integrate care to put Patients First.

Sincerely, 

Susan Fitzpatrick